BioLife Plasma Services - Lakeland, Florida

Starr Bell

⭐️⭐️⭐️⭐️⭐️

I had an amazing experience at BioPlasma Lakeland location! The staff was incredibly friendly and all smiles from the moment I walked in. They made me feel comfortable and welcomed, which helped ease any nerves I had. The whole process was quick and efficient—much faster than I expected! I really appreciated the professional and positive atmosphere. It’s clear they care about their donors and go out of their way to ensure a great experience. Highly recommend this center for anyone looking to donate plasma! Get there earlier than your appointment and things should be smooth.

Kornél Szabó

I had an appointment for 2:10pm, the workers were rude and rushing. I am a new donor so I did not know the complexity of what I should do or where to go. Obviously my first stop was at the front desk, but those women were rude. And then by the time I had to do an evaluation I could barely hear the lady talk, she was whispering but when I finished the computer questions, I could hear that same woman talking so loudly. She was being so weird. There was no staff/nurses and I waited almost an hour just do my physical and I would say the nurse I had was the nicest person there. My donation was smooth but it took forever. I spent 3hours for my visit and it was a horrible experience. I highly recommend choosing a different facility, because it was not worth it what so ever.

Felisa Layug

I miss the old one it was closer to me but it's great for extra money just this place takes way too long if you have an appointment at 3 you'll be there till 5, they need more staff and that are better at sticking you last time I was stuck in both arms by different staff both messed up sticking too deep. They also need stress balls or something people with long fingers or hands could squeeze if needed. I would go more if I knew it would be quicker and had stress balls.

Michelle Czelusniak

Okay, so I've been donating plasma for around 18 years now. I always appreciated having somewhere to make a little extra cash and the staff were always friendly. This center was fantastic for many years, both at the old location off lake Parker and at current location. The staff is still friendly and the money is still good but over the last three years the wait time has become ATROCIOUS. It used to only take about an hour from start to finish (sometimes even as quick as 45 minutes if I was well hydrated) but now it takes between two and three hours to complete a donation. And the majority of that time is just standing in line waiting to even get to a bed. Half of the beds aren't even being used! I understand that a lot of places are understaffed right now but then it would seem like the logical thing would be to not schedule as many people. I'm not sure if it's a corporate greed thing or what but I don't plan on returning anytime soon. It's just not worth my time anymore. ?

Kim Best

Understaffed!!!!! Arrived within the 10 minute window of my appointment. Told it was a 2 hour wait, with only approx 10 people in line Then I was told they were giving come back cards. This appointment was my higher payout, taking a comeback card would be a $50 loss. So, I took a chance, but the line was moving so slow I didn't make it to the chair. If you don't have enough staff to accomodate the amount of donors you have, reduce the amount of appointment times you offer! Simple as that. Very frustrating.

Azora Williams

(I copied and pasted what I wrote in the “private review”, but I’m reposting this so everyone can see, as I was waiting for so long, I started reading the reviews of this place and regretted it immediately. I came at 2:00 and by the time I left it was 5:30pm) I had an appointment for 2:10pm, the workers were rude and rushing. I am a new donor so I did not know the complexity of what I should do or where to go. Obviously my first stop was at the front desk, but those women were rude. And then by the time I had to do an evaluation I could barely hear the lady talk, she was whispering but when I finished the computer questions, I could hear that same woman talking so loudly. She was being so weird. There was no staff/nurses and I waited almost an hour just do my physical and I would say the nurse I had was the nicest person there. Then by the time could donate, they said my veins were too small and the manager that they went to get didn’t even come explain the situation they just had the nurse tell me what they thought was wrong with why I couldn’t donate. Which I appreciate their concerns but I would have liked the manager to come and make me feel somewhat sure and comfortable about the entire situation. They said they were going to compensate me, but for $20 ? Which is not even half of the money I would have received if I were to donate. The whole environment already made me feel uncomfortable because of everyone’s attitudes and this whole disorganized facility and the long wait times.

Mary Brady

They are great!. Thank goodness for this gig! I'm back in my hometown and still looking for a job. This is keeping me gas and doggy food, treats and tires on my car. Make sure you get the Promotion. Please eat right before you get there. Takes about 3-4 hours, but quicker the first and second visits. ?❤️?

Julie

I have been donating on and off since 2007 so I have been through a lot of their changes, covid, childcare days, etc. However, waiting almost a full 2 hours just to be seated to donate!? Why do they have all these sections, and only a few of them open to seat people!? Bad management? Pay? They work hard and are always so nice. It's nice that I'm able to come on my days off to make extra money to help my family and me out.