The District of Thunder Bay Social Services Administration Board (TBDSSAB) - Thunder Bay, Ontario

Le District de Thunder Bay - Bureau de gestion des services sociaux (TBDSSAB)

Adresse : 231 May St S, Thunder Bay, ON P7E 1B5

Téléphone : 807-766-2111

Site web : tbdssab.ca

Spécialités : Organisme de services sociaux

Autres données d'intérêt : Services sur place, Langues parlées, Entrée accessible aux personnes en fauteuil roulant, Sièges accessibles aux personnes en fauteuil roulant, Stationnement accessible aux personnes en fauteuil roulant, Toilettes accessibles aux personnes en fauteuil roulant, Toilettes non genrées, Espace sécuritaire pour les personnes transgenres, Ouvert aux membres de la communauté LGBTQ+, Stationnement payant dans la rue.

Avis : Cette entreprise a 81 avis sur Google My Business.

Avis moyen : 3.5/5

Caractéristiques et services offerts

Le TBDSSAB est un organisme de services sociaux situé à Thunder Bay, en Ontario. Il propose une gamme de services sur place adaptés aux besoins de la communauté, notamment pour les personnes ayant des difficultés sociales, économiques ou de santé. Les services offerts comprennent l'aide à la recherche d'emploi, l'orientation professionnelle, l'aide financière et les services de soutien pour les personnes ayant des besoins spécifiques.

Accessibilité et convivialité

Le TBDSSAB se démarque par sa forte sensibilité à l'inclusion et à la diversité. L'organisme prend soin d'offrir un environnement accueillant et accessible à toutes les personnes, avec des aménagements tels que des entrées et sièges accessibles en fauteuil roulant, un stationnement adapté et des toilettes non génrées. De plus, l'espace est sécuritaire pour les personnes transgenres et ouvert aux membres de la communauté LGBTQ+.

Opinions des clients

Le TBDSSAB a reçu un avis moyen de 3.5/5 sur Google My Business, ce qui reflète une expérience globalement positive de la part des usagers. Certains clients ont salué la considération et l'aide offertes par le personnel durant des moments difficiles, soulignant l'importance du soutien et de la patience fournis.

Recommandation finale

Si vous cherchez des services sociaux adaptés à vos besoins, le TBDSSAB constitue une excellente option. L'organisme offre une variété de services accessibles et une expérience conviviale dans un environnement inclusif. Nous vous encourageons à visiter leur site web tbdssab.ca pour en savoir plus sur leurs programmes et services, et à les contacter par téléphone 807-766-2111 ou en personne à l'adresse 231 May St S, Thunder Bay, ON P7E 1B5.

👍 Avis de The District of Thunder Bay Social Services Administration Board (TBDSSAB)

David T. J.

5/5

Staff was very considerate and more than patient and helpful during a difficult time for me.

Krishtian

1/5

answer your phones jesus 😭
call 6 times a day, nobody answers, leave a message, nobody responds.
y’all getting paid for nothing orrr?

shanteal L.

1/5

The waitlist to secure housing is atrocious for people in immediate need. I read comments on social media platforms that they waited or are waiting anywhere between 1-2.5 years. With the strict barriers in renting outside of social assistance (most landlords frown upon those on assistance) as they want "working professionals" what are people's options, a motel, camp ground, shelter, friends couch or family if they are lucky to have that, and some people don't! I would really love to know what the action plan is to secure more units to accommodate for the demand of low income housing. People are being forced with impossible decisions because the resources meant to help are just not up to par.

elder S.

1/5

Definitely this locations of Ontario works needs to be investigated for not being professional. I had a worker by the name of Lynn from there who only talked over my voice and was nothing but rude and hung the phone up on me when I was in need of financial assistance.... Clearly she and some other workers are violating people's rights. I'm not even sure the supervisers are doing there job someone from an outside non biased source CLEARLY needs to hold some people at this location accountable and possibly fire them. Get another job if you don't like the one you have or you can't do it properly!

Vanessa M.

1/5

1st I was taken off the list without being informed. Then when the place I found myself became unbearable because my landlord was harassing me so badly that it was effecting my health and I provided 3 Doctors notes to them as the proof they asked for with a letter telling them what they were doing they still wouldn't help me move. I'll be paying off that debt from leaving and moving til I'm dead. Aren't you supposed to help the vulnerable when needed?

Brad_78

1/5

They let us use a washing machine wasn't rinsing and spinning the clothes completely, wasn't working well for about 5 months. Numerous complaints and they did nothing to fix it. Now the dryer is broken as well. The people at the head offices obviously just don't care and are not the most intelligent . It would take some brains to think that "hmm" if the washing machine isn't rinsing clothes properly then the dryer would have to work harder..........

Réj G. (. G.

1/5

I would not even give one star to this administration board. When one defends their rights they will go to great lenghts of over power that person. I filed a complaint to the ministry of Ontario, so DTBSSA first accused me of a non-existant overpayment with Hydro. They had never paid hydro bills for me. Then they falsely accused me of threatening their caseworworker which felt threatened that their administrative behavour would be uncovered. Then the supervisor was not pleased that I refused to meet him privately in her office so they completely cut me off in July not even covering the low rental! As if that was not enough they also cut me off from all health care coverage in August. Yep, government knows. Abuse is accepted and tolerated. My recommendation? Move to another district.

Sarah D.

4/5

Clean, polite staff, helpful supports, internet and computer access.